/* Fixed support widget. */

.support-widget {
    position: fixed;
    z-index: var(--pm-z-widget);
    right: 22px;
    bottom: 22px;
    width: 52px;
    height: 52px;
    pointer-events: none;
}

.support-widget__button {
    position: absolute;
    right: 0;
    bottom: 0;
    display: grid;
    width: 52px;
    height: 52px;
    place-items: center;
    padding: 0;
    border: 0;
    border-radius: 50%;
    background: var(--pm-green);
    box-shadow: 0 10px 28px rgba(24, 201, 116, .22);
    color: var(--pm-text-on-brand);
    cursor: pointer;
    pointer-events: auto;
    transition: background-color var(--pm-duration-fast) ease,
                box-shadow var(--pm-duration-normal) ease,
                transform var(--pm-duration-normal) var(--pm-ease-emphasized);
}

.support-widget__button:hover {
    background: var(--pm-green-hover);
    box-shadow: 0 13px 32px rgba(24, 201, 116, .30);
    transform: translateY(-2px);
}

.support-widget.is-open .support-widget__button {
    opacity: 0;
    pointer-events: none;
    transform: scale(.86);
}

.support-widget__button svg {
    width: 23px;
    height: 23px;
    fill: currentColor;
}

.support-panel {
    position: absolute;
    right: 0;
    bottom: 0;
    display: grid;
    width: min(420px, calc(100vw - 28px));
    height: min(680px, calc(100dvh - 36px));
    grid-template-rows: auto minmax(0, 1fr) auto;
    overflow: hidden;
    border: 1px solid var(--pm-line);
    border-radius: var(--pm-radius-xl);
    background: var(--pm-popover-bg);
    box-shadow: var(--pm-shadow-modal);
    opacity: 0;
    pointer-events: none;
    transform: translateY(18px) scale(.97);
    transform-origin: bottom right;
    transition: opacity var(--pm-duration-slow) ease,
                transform 420ms var(--pm-ease-emphasized);
}

.support-widget.is-open .support-panel {
    opacity: 1;
    pointer-events: auto;
    transform: translateY(0) scale(1);
}

.support-panel__top {
    display: grid;
    min-height: 64px;
    grid-template-columns: 38px minmax(0, 1fr) 38px;
    grid-template-areas: "back title close";
    gap: 10px;
    align-items: center;
    padding: 0 14px;
    border-bottom: 1px solid var(--pm-line-soft);
}

.support-panel__back,
.support-panel__close {
    display: grid;
    width: 38px;
    height: 38px;
    place-items: center;
    padding: 0;
    border: 0;
    border-radius: 9px;
    background: transparent;
    color: var(--pm-text-muted);
    cursor: pointer;
    transition: background-color var(--pm-duration-fast) ease,
                color var(--pm-duration-fast) ease;
}

.support-panel__back:hover,
.support-panel__close:hover {
    background: var(--pm-surface-hover);
    color: var(--pm-text);
}

.support-panel__back svg,
.support-panel__close svg {
    width: 18px;
    height: 18px;
    fill: currentColor;
}

.support-panel__back {
    grid-area: back;
    opacity: 0;
    pointer-events: none;
}

.support-panel__close {
    grid-area: close;
}

.support-widget.support-view-auth .support-panel__back,
.support-widget.support-view-chat .support-panel__back {
    opacity: 1;
    pointer-events: auto;
}

.support-panel__title {
    grid-area: title;
    min-width: 0;
    overflow: hidden;
    color: var(--pm-text);
    font-size: 16px;
    font-weight: var(--pm-weight-semibold);
    text-align: center;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.support-panel__content {
    position: relative;
    min-height: 0;
    overflow: hidden;
}

.support-screen {
    position: absolute;
    inset: 0;
    display: none;
    overflow: hidden;
}

.support-screen.is-active {
    display: block;
    animation: supportScreenIn 280ms var(--pm-ease-emphasized);
}

@keyframes supportScreenIn {
    from { opacity: 0; transform: translateX(7px); }
    to { opacity: 1; transform: translateX(0); }
}

.support-panel__body {
    height: 100%;
    overflow-y: auto;
    padding: 18px;
    scrollbar-width: thin;
    scrollbar-color: var(--pm-line-strong) transparent;
}

.support-panel__contact {
    display: flex;
    width: 100%;
    min-height: 52px;
    align-items: center;
    justify-content: space-between;
    padding: 0 16px;
    border: 1px solid var(--pm-green);
    border-radius: var(--pm-radius-md);
    background: var(--pm-green);
    color: var(--pm-text-on-brand);
    cursor: pointer;
    font-size: 14px;
    font-weight: var(--pm-weight-semibold);
    transition: background-color var(--pm-duration-fast) ease,
                border-color var(--pm-duration-fast) ease;
}

.support-panel__contact:hover {
    border-color: var(--pm-green-hover);
    background: var(--pm-green-hover);
}

.support-panel__contact svg {
    width: 17px;
    height: 17px;
}

.support-search {
    position: relative;
    margin-top: 14px;
}

.support-search input {
    width: 100%;
    height: 46px;
    padding: 0 40px 0 12px;
    border: 1px solid var(--pm-line);
    border-radius: var(--pm-radius-sm);
    outline: 0;
    background: var(--pm-control-bg);
    color: var(--pm-text);
    font-size: 13px;
    transition: border-color var(--pm-duration-fast) ease,
                background-color var(--pm-duration-fast) ease,
                box-shadow var(--pm-duration-fast) ease;
}

.support-search input:focus {
    border-color: var(--pm-green-border);
    background: var(--pm-surface-raised);
    box-shadow: 0 0 0 3px var(--pm-green-soft);
}

.support-search input::placeholder {
    color: var(--pm-text-muted);
}

.support-search svg {
    position: absolute;
    top: 14px;
    right: 12px;
    width: 18px;
    height: 18px;
    fill: var(--pm-text-muted);
}

.support-links {
    display: grid;
    margin-top: 18px;
    border-top: 1px solid var(--pm-line-soft);
}

.support-links a {
    display: flex;
    min-height: 52px;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    border-bottom: 1px solid var(--pm-line-soft);
    color: var(--pm-text-secondary);
    font-size: 13px;
    text-decoration: none;
    transition: color var(--pm-duration-fast) ease;
}

.support-links a:hover {
    color: var(--pm-text);
}

.support-links a.is-hidden {
    display: none;
}

.support-links svg {
    width: 17px;
    height: 17px;
    fill: none;
    stroke: var(--pm-text-muted);
    stroke-width: 1.8;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.support-status {
    display: flex;
    align-items: center;
    gap: 7px;
    margin-top: 18px;
    color: var(--pm-text-muted);
    font-size: 12px;
}

.support-status__dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: var(--pm-green);
    box-shadow: 0 0 0 4px var(--pm-green-soft);
}

.support-auth {
    display: flex;
    height: 100%;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 28px;
    text-align: center;
}

.support-auth__icon {
    display: grid;
    width: 58px;
    height: 58px;
    place-items: center;
    border-radius: 16px;
    background: var(--pm-green-soft);
    color: var(--pm-green);
}

.support-auth__icon svg {
    width: 28px;
    height: 28px;
    fill: currentColor;
}

.support-auth__title {
    margin-top: 18px;
    color: var(--pm-text);
    font-size: 17px;
    font-weight: var(--pm-weight-semibold);
}

.support-auth__text {
    max-width: 290px;
    margin-top: 8px;
    color: var(--pm-text-secondary);
    font-size: 13px;
    line-height: 1.55;
}

.support-auth__actions {
    display: flex;
    width: 100%;
    flex-direction: column;
    gap: 10px;
    margin-top: 22px;
}

.support-auth__button {
    display: grid;
    min-height: 46px;
    place-items: center;
    border-radius: var(--pm-radius-sm);
    background: var(--pm-green);
    color: var(--pm-text-on-brand);
    font-size: 13px;
    font-weight: var(--pm-weight-semibold);
    text-decoration: none;
}

.support-auth__link {
    color: var(--pm-green);
    font-size: 12px;
    font-weight: var(--pm-weight-semibold);
}

.support-chat {
    display: grid;
    height: 100%;
    grid-template-rows: minmax(0, 1fr) auto;
}

.support-chat__messages {
    overflow-y: auto;
    padding: 14px;
    scrollbar-width: thin;
    scrollbar-color: var(--pm-line-strong) transparent;
}

.support-chat__message {
    display: flex;
    margin-bottom: 12px;
    flex-direction: column;
    align-items: flex-start;
}

.support-chat__message--user {
    align-items: flex-end;
}

.support-chat__message.is-new {
    animation: supportMessageIn 260ms var(--pm-ease-emphasized);
}

@keyframes supportMessageIn {
    from { opacity: 0; transform: translateY(5px); }
    to { opacity: 1; transform: translateY(0); }
}

.support-chat__bubble {
    max-width: 82%;
    padding: 9px 11px;
    border-radius: 12px 12px 12px 4px;
    background: var(--pm-control-bg);
    color: var(--pm-text);
}

.support-chat__message--user .support-chat__bubble {
    border-radius: 12px 12px 4px 12px;
    background: var(--pm-green-soft);
}

.support-chat__text {
    font-size: 12px;
    line-height: 1.5;
    white-space: pre-wrap;
    word-break: break-word;
}

.support-chat__gallery {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 5px;
    margin-top: 7px;
}

.support-chat__image-link {
    display: block;
    overflow: hidden;
    border-radius: 7px;
}

.support-chat__image-link img {
    display: block;
    width: 100%;
    height: 86px;
    object-fit: cover;
}

.support-chat__meta {
    display: flex;
    align-items: center;
    gap: 5px;
    margin-top: 4px;
    color: var(--pm-text-muted);
    font-size: 12px;
}

.support-chat__meta-dot {
    width: 3px;
    height: 3px;
    border-radius: 50%;
    background: currentColor;
}

.support-chat__state--sent,
.support-chat__state--read {
    color: var(--pm-green);
}

.support-chat__state--failed {
    color: var(--pm-red);
}

.support-chat__composer {
    position: relative;
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    gap: 8px;
    align-items: end;
    padding: 10px;
    border-top: 1px solid var(--pm-line-soft);
    background: var(--pm-popover-bg);
}

.support-chat__file-input {
    display: none;
}

.support-chat__preview {
    display: flex;
    grid-column: 1 / -1;
    gap: 7px;
    overflow-x: auto;
}

.support-chat__preview:empty {
    display: none;
}

.support-chat__preview-item {
    position: relative;
    width: 58px;
    height: 58px;
    flex: 0 0 58px;
    overflow: hidden;
    border-radius: 8px;
}

.support-chat__preview-item img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.support-chat__preview-remove {
    position: absolute;
    top: 3px;
    right: 3px;
    display: grid;
    width: 18px;
    height: 18px;
    place-items: center;
    padding: 0;
    border: 0;
    border-radius: 50%;
    background: rgba(0, 0, 0, .66);
    color: #fff;
    cursor: pointer;
    font-size: 12px;
}

.support-chat__input {
    width: 100%;
    min-height: 42px;
    max-height: 110px;
    resize: none;
    padding: 10px 11px;
    border: 1px solid var(--pm-line);
    border-radius: 10px;
    outline: 0;
    background: var(--pm-control-bg);
    color: var(--pm-text);
    font-size: 12px;
    line-height: 1.4;
}

.support-chat__input:focus {
    border-color: var(--pm-green-border);
    background: var(--pm-surface-raised);
}

.support-chat__input::placeholder {
    color: var(--pm-text-muted);
}

.support-chat__tools {
    display: flex;
    gap: 2px;
}

.support-chat__tool,
.support-chat__send {
    display: grid;
    width: 36px;
    height: 36px;
    place-items: center;
    padding: 0;
    border: 0;
    border-radius: 9px;
    background: transparent;
    color: var(--pm-text-muted);
    cursor: pointer;
}

.support-chat__tool:hover {
    background: var(--pm-surface-hover);
    color: var(--pm-text);
}

.support-chat__send {
    background: var(--pm-green);
    color: var(--pm-text-on-brand);
}

.support-chat__send:hover {
    background: var(--pm-green-hover);
}

.support-chat__tool svg,
.support-chat__send svg {
    width: 18px;
    height: 18px;
    fill: currentColor;
}

.support-chat__composer.is-sending .support-chat__send {
    cursor: wait;
    opacity: .66;
}

.support-panel__footer {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    min-height: 64px;
    border-top: 1px solid var(--pm-line-soft);
    background: var(--pm-popover-bg);
}

.support-tab {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 3px;
    border: 0;
    background: transparent;
    color: var(--pm-text-muted);
    cursor: pointer;
    font-size: 12px;
    transition: color var(--pm-duration-fast) ease;
}

.support-tab:hover {
    color: var(--pm-text-secondary);
}

.support-tab--active {
    color: var(--pm-green);
}

.support-tab svg {
    width: 20px;
    height: 20px;
    fill: currentColor;
}

html.is-dark .support-panel,
html.is-dark .support-chat__composer,
html.is-dark .support-panel__footer {
    background: var(--pm-popover-bg);
}

@media (max-width: 720px) {
    .support-widget {
        right: 0;
        bottom: 0;
        display: block;
        width: 0;
        height: 0;
    }

    .support-widget__button { display: none; }

    .support-panel {
        position: fixed;
        inset: 0;
        width: 100%;
        height: 100dvh;
        border: 0;
        border-radius: 0;
        transform-origin: bottom center;
    }
}

@media (prefers-reduced-motion: reduce) {
    .support-panel,
    .support-screen.is-active,
    .support-chat__message.is-new {
        animation: none;
        transition-duration: 1ms;
    }
}
